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E-Banking – login

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Welcome to E-Banking UK

Please note the e-banking platform (including the Mobile Banking app) will be unavailable from 3pm Saturday 24th February to 9pm Sunday 25th February to allow for essential maintenance. We apologise for the inconvenience caused.

Great News. You can now use your smart phone to log into your e-banking. To get up and running right away, click on the “Help” link above and follow our simple step-by-step instructions and videos.

  • Access App-one time registration and once activated, you will be able to use your smart phone to log into your e-Banking portal
  • Mobile App-a mobile app is now available which allows you to view your account, your documents and communicate directly with your Advisor.

To find out more and activate the Access app – please select the “Help” link above or visit www.ubs.com/access-app-uk

To download the Mobile app – please search for “UBS WMUK: Mobile Banking” on the App Store or Google Play. A guide to logging in is available through the above link.


Please use the UBS e-banking UK Helpline should you require any assistance
UBS e-banking UK Helpline

Please be aware that the integration of Credit Suisse and UBS creates a unique opportunity for fraudsters to contact our clients purporting to be from our organisation or selling fake investment schemes from our entities. This could be a means to get information from our clients or to trick clients into sending money to a new account. Please be vigilant if you are contacted by an unknown party. UBS and Credit Suisse entities will never contact you by email or telephone with new bank account details. Before transferring money or sharing personal details, please contact UBS (or relevant bank) by telephone. If you are already a client, please contact your UBS or Credit Suisse advisor or contact UBS on +44 (0)20 7567 8000.